No heat
The drum turns but the air is cold. On electric dryers that's often a heating element, thermal fuse or thermostat. On gas dryers it can be the igniter or gas valve coils.
Dryer Repair in the Phoenix Metro
If your dryer runs but your clothes come out damp, or it needs two cycles to finish, something is wrong and it's worth finding out what. We repair gas and electric dryers and tell you the price before we start.
- 2-hour appointment windows
- $95 diagnosis, applied to approved repairs
- Phoenix metro, ~40 mi
Common dryer problems we see
Takes too long to dry
Clothes need two cycles. Restricted airflow from lint in the vent is a frequent cause, along with a weak heat source or a moisture sensor problem.
Won't start
Nothing happens when you press start. Possible causes are a door switch, start switch, thermal fuse, or power supply problem.
Squealing, thumping or grinding
Worn drum rollers, an idler pulley, a belt, or a glide that has worn through are the usual suspects.
Drum won't turn
The motor hums but the drum is still, which usually means a broken belt.
Hot to the touch or smells like burning
Stop using the dryer and unplug it. This often points to a vent blockage or an overheating component.
What we check on a dryer visit
- Airflow and the exhaust vent, since a restricted vent causes long dry times and overheating
- Heating element and thermal fuse on electric dryers
- Igniter, flame sensor and gas valve coils on gas dryers
- Thermostats and the high-limit thermostat
- Drive belt, idler pulley, drum rollers and glides
- Door switch, start switch and motor
- Moisture sensor and control board
Brands we repair
We service gas and electric dryers from most common household brands, including Whirlpool, Maytag, GE, Samsung, LG, Frigidaire and Kenmore, whether it's a standalone unit or part of a stacked laundry pair.
Write the brand and model number in the request form, or tell us when you call. The model number is usually on a label inside the door, lid or frame, or on the back of the unit.
How the $95 diagnosis works for a dryer
We confirm a 2-hour arrival window, then the technician checks heat, airflow and the drive system and tells you what failed and what it costs to fix. The $95 diagnosis is applied toward the repair if you approve it. Many dryer parts are small and common, so a same-visit repair is sometimes possible when we have the part; otherwise we order it and come back.
Safety and quick checks
- Clean the lint screen after every load. Lint is a fire hazard and a leading cause of poor drying.
- If you smell burning, stop using the dryer, unplug it, and call us.
- If you ever smell gas, don't use switches or appliances. Leave the home and call your gas utility or 911 from outside.
- Check that the vent hose behind the dryer isn't crushed or kinked by the machine being pushed against the wall.
Repair or replace?
A dryer is a simple machine and most failures are inexpensive parts, so repair usually makes sense unless the unit is very old or the drum or motor has failed. We'll tell you straight if we think replacing it is the better call.
Serving the Phoenix metro: Phoenix, Scottsdale, Mesa, Tempe, Chandler, Gilbert, Glendale, Peoria, and nearby communities within about 40 miles of central Phoenix, plus New River, San Tan Valley, Maricopa and Gold Canyon.
Frequently asked questions
Why does my dryer run but not heat?
On an electric dryer, the heating element, thermal fuse or a thermostat has usually failed. On a gas dryer, it's often the igniter or gas valve coils. A technician can test each one.
Is it safe to keep using a dryer that takes two cycles?
It's best not to. Long dry times often mean restricted airflow, and lint buildup and overheating are a fire risk. Have it checked.
Do you repair both gas and electric dryers?
Yes. Tell us which type you have when you book, since the parts that fail are different.
What if the vent is the problem?
We check airflow as part of the diagnosis and will tell you if the vent is the cause. Ask us when you book whether the work needed is something we can handle.
Other appliances we repair
- Washer repairWon't drain, won't spin, leaking or noisy.
- Refrigerator repairNot cooling, leaking, frosting up or noisy.
- Oven & range repairOven won't heat, burners won't light.
Hours: 9:00 AM–5:00 PM, Monday–Friday. Phone and text: (480) 861-1104. Back to the Homeward Repair home page.
Request dryer repair
Tell us what's going on and when works best. We'll reach out by phone or email to confirm. In a hurry? Call or text (480) 861-1104.