Washer Repair in the Phoenix Metro

A washer that won't drain, won't spin, or leaks onto the laundry room floor is hard to live with. We diagnose top-load and front-load washers, explain what failed, and quote the repair before any work starts.

Call (480) 861-1104 Text us Request service

2-hour appointment windows
$95 diagnosis, applied to approved repairs
Phoenix metro, ~40 mi

Common washer problems we see

Won't drain

Water is still in the drum at the end of the cycle. Usually a clogged drain pump or filter, a kinked drain hose, or a failed pump.

Won't spin

The drum fills and washes but clothes come out soaking wet. Often a drive belt, motor coupler, lid or door switch, or a control issue.

Leaking

Water under or behind the machine. Common sources are the door boot, a loose or worn hose, the drain pump, or a tub seal.

Banging, grinding or squealing

Noise during the spin cycle can point to worn suspension, drum bearings, or something stuck in the pump.

Won't start or stops mid-cycle

Dead controls, a lid or door that won't register as closed, or an error code on the display.

Won't fill, or fills slowly

Water inlet valves and their screens can clog or fail, and the water supply to the machine can be restricted.

What we check on a washer visit

Drain pump, drain filter and drain hose for blockages or wear
Lid switch or door lock and latch
Water inlet valves and inlet screens
Drive belt, motor and motor coupler on models that use them
Suspension, shock absorbers and drum bearings when the machine is loud or unbalanced
Door boot, hoses and tub seal for leak sources
Control board and any displayed error codes

Brands we repair

We repair front-load and top-load washers from most common household brands, including Whirlpool, Maytag, GE, Samsung, LG, Frigidaire and Kenmore. If your brand isn't on that list, call or text and ask before booking.

Write the brand and model number in the request form, or tell us when you call. The model number is usually on a label inside the door, lid or frame, or on the back of the unit.

How the $95 diagnosis works for a washer

When you request a visit we confirm a 2-hour arrival window. The technician tests the washer, finds the failed part, and tells you the repair price. The diagnosis is $95; if you approve the repair, that $95 is applied toward it. If the part is on the truck we can often finish the same visit. Otherwise we order it and schedule a return visit.

Before you call

Unplug the washer and turn off the water supply before looking behind it.
On many machines the drain pump filter is behind a small panel at the bottom front. Coins, socks and hair clips end up there.
Don't overload the drum. Heavy, unbalanced loads cause banging and can trip the machine.
Leaving a front-load washer's door slightly open between loads lets the drum and door gasket dry out.

Repair or replace?

Whether a washer is worth repairing depends on its age, the cost of the failed part, and what else is wearing out. We'll give you an honest recommendation, and if replacing it makes more sense we'll say so.

Serving the Phoenix metro: Phoenix, Scottsdale, Mesa, Tempe, Chandler, Gilbert, Glendale, Peoria, and nearby communities within about 40 miles of central Phoenix, plus New River, San Tan Valley, Maricopa and Gold Canyon.

Frequently asked questions

Why is my washer not draining?

The usual causes are a clogged drain pump or filter, a kinked or blocked drain hose, or a failed pump. A technician can test the pump and tell you which one it is.

Do you repair both front-load and top-load washers?

Yes. We work on both styles. Tell us the brand and model number when you book, which is usually on a label inside the door or lid.

How much does washer repair cost?

The diagnosis is $95 and is applied toward the repair if you approve it. The repair price depends on the part and labor, and we quote it before any work begins.

Is it worth repairing an older washer?

Often it is, if the failed part is inexpensive and the rest of the machine is in good shape. We'll walk you through the options so you can decide.

Other appliances we repair

Hours: 9:00 AM–5:00 PM, Monday–Friday. Phone and text: (480) 861-1104. Back to the Homeward Repair home page.

Request washer repair

Tell us what's going on and when works best. We'll reach out by phone or email to confirm. In a hurry? Call or text (480) 861-1104.